Agree with the premise, though. And kudos on the free coffee!

One tip: if you need a lot of stitches, see if you can get a plastic surgeon at the hospital. My boyfriend has a scar on his forehead from an accident that happened when he was a little boy, and the doctor stitched him up poorly. The next time he got a big gash (we’re talking a vertical cut across his forehead onto the bridge of his nose), his mother took him to the hospital and requested a plastic surgeon so her son wouldn’t have a noticeable scar…and you definitely cannot notice it. My father has a similar story: gash across the face from an American football, and a plastic surgeon took care of it, so no noticeable scar.

Now, I know that procedures might have changed from the mid-1980s and early 1970s, but keep that in mind if you find yourself in a similar situation! It’s worth a shot.

I realize that putting up sensitive information isn’t possible, and that a motorcycle accident immediately pushes the flu patients to the bottom of the list, but there must be a better option than zero feedback…

But I agree that hospitals need to have better practices for the emergency room, but I don’t think that the name and the waiting time is feasible. I’m sure there’s some law that forbids posting the names of patients; as for waiting times, they change, depending on what emergencies come through the hospital, and many patients would probably not be understanding when there waiting time got changed from 5 minutes to 45 minutes.

The second half is very Buddhist (present moment awareness, loving kindness, etc.). If you read some of the Dalai Lama’s stuff you’ll see it contains almost identical ideas. I’m going to forward it to Ach! xx